FAQ / Q&A

What all modes of payment available??

We provide secured payment gateways (authorized SSL Links) by encouraging customer to purchase online.
The major payment modes available are:

  • All major and leading bank’s Debit Cards & Credit Cards through “PayU”
  • Internet banking
  • Cash On Delivery

Is the Payment Made by my Credit/debit Card details, secure?

Yes, “Crust n Cakes” payment gateways integrated in our website are safe and secure. We use the most powerful Veri-sign secure socket layer (SSL) powered by PayU for encrypting customer data during transmission.

Is my personal detail secure?

We have a well constituted & strict privacy policy. In brief the policy states that:

  • We don’t share our customer data with anybody.
  • We don’t have any such so called partner sites with which we share data.
  • No unsolicited emails are sent from us.
  • We send occasional emails to you to keep you informed about our services but only to those customers who have instructed us to do so.

What are the policies of Cash on Delivery??

Yes, we certainly have few conditions to delivery best experience to our customers.

  • We cannot accept any special requests during the time of Delivery.
  • Please avoid tasting the cake before the payment as it is strictly prohibited by CNC terms& conditions.

How can I use the cash back coupons of CNC?

Cash back coupons provided by CNC can be used during the online order placement only.

  • There can be no negotiations or discussions on the product discounts during the delivery time.
  • No discount coupons can be authorized by Crust n Cakes during the delivery.

How can I cancel my order?

Our products are fresh and customized with zero shelf pre-sale life. We bake the cakes fresh and deliciously as per your celebration requirement. Thus, our backing process will be live soon after your placement.

  • Thus, we cannot cancel the orders.
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